FAQs
FAQs
What happens when I buy a ticket online?
On completion of your order, you will be emailed a DigiTicket containing a barcode and a Booking Reference Number. Present this ticket on arrival on your smart phone.
Where do I go upon arrival?
Please note on your digital ticket the arrival time and location expected as this may change per our events.
Where are you located?
Rand Farm Park
Rand
Lincoln
LN8 5NJ
UK
We’re about 8 miles east of Lincoln on the A158
Do you offer group bookings?
We do indeed. Please email Kay on kay@randfarmpark.com for more information on group bookings.
Do you accommodate school trips?
We do indeed. Please email Kay on kay@randfarmpark.com for more information on school trips at Rand Farm Park.
I’ve booked a ticket online, what time should I arrive?
You can arrive anytime from the earlist time stated on your ticket however please note that this may change for some of our events
Do you cater for intolerances in your Coffee Baa and Tea Room?
We do indeed. Please speak to a team member when ordering your food and drink.
Is car parking available and how much does it cost?
Car parking is available to all of our visitors at no additional cost.
Is there wheelchair access?
Yes, Rand Farm Park is fully wheelchair friendly. We also have a wheelchair for customer use: please telephone us on 01673 858904 to arrange ahead of your visit
Do you have toilets?
We do. We also have baby changing facilities on site.
How do I contact Rand Farm Park?
Telephone: 01673 858904
Email: office@randfarmpark.com
Where can I find available jobs?
By visiting our Jobs page
Do you allow dogs to visit the farm?
Only assistance dogs are permitted to the farm and park.
I’d like to ask for a donation to a charity, how do I do this?
Please give us an email along with any verification of your event to office@randfarmpark.com
Do I have to book online?
You don’t have to book online for a standard day visit however it is always cheaper to do so by £3.00pp
For our events, all tickets MUST be booked online, in advance.
Do you sell any of your animals?
We no longer sell rabbits, guinea pigs or hens.
What time are your activities on?
Our activities are on at set times throughout the day.
When you arrive at Rand Farm Park, there will be a timetable you can take a photo of
What happens if i can’t make my booking?
If you are unable to make your booking, please reply via email to your original booking email before 10:00am on the day of your visit and we will, subject to availability, either issue a 12 month gift voucher or amend the date on your booking.
We do not offer cash refunds.