Image of snow
Image of snow
Image of snowflakes
Arrive anytime

Experience the magic of Christmas like never before

The Real Christmas Experience at Rand Farm Park is an immersive experience for all of the family to enjoy with elves to meet, presents to sort, reindeer to pet, biscuits to decorate and, of course, seeing my boss… SANTA! It’s going to be a GREAT day out for all the family so register in advance for first access to tickets

Nutcracker

Snow image
Snow image
Bag of presents
Image of snow Image of snow
Snow Image Snow Image

Sign Up

Last year was a sell out!

    Sign up to be the first to hear about our ticket launch for 2024

    Sign up Now
    Image of snow
    Image of snow Image of snow
    Experiences

    Additional Christmas Experiences

    Christmas Nutcracker
    Elf on a shelf
    Image of snow Image of snow for tablet
    Image of overlapping snow
    Light background effect image
    2023 FAQS

    Find out more

    What’s included in the experience?

    > Begin your Christmas Experience with Chip and Sparky in Sugarplum HQ
    > Learn our hit song, Place a Star on Top, in MerryJingle’s Music School
    > Visit Postie in the Sorting Office
    > Say hello to our two real reindeer, Rudi and Rossi
    > Wander through our 3D Enchanted Forest
    > Learn how Santa’s sleigh flies with Oakley in the 3D Forest
    > Help Santa’s Reindeer Keeper in the stables
    > Make reindeer feed to leave out on Christmas Eve
    > Meet Santa in his grotto with your family
    > Pick a present from Santa’s secret Toy Shop
    > Decorate biscuits with Mrs Claus
    > Finish your magical day out in our Build a Bear Workshop (charged separately)
    > At set times throughout the day, join Ginger and Pepper in Elf Academy
    > You can also enjoy all the winter favourite Rand Farm Park activities such as indoor play, meeting the animals on the farm and animal experiences such as bottle feeding and small animal handling

    These activities are included in The Real Christmas Experience. Some experiences may differ for different events such as the SEN Evening, Toddler Christmas Experience and Adult Night.

    I’m being asked lots of questions when buying tickets, what are these for?

    Now, that would be giving away too much. Your information will ONLY be shared with Santa Claus himself…

    Does my ticket include access to Rand Farm Park?

    Absolutely! You can enjoy all the winter favourite Rand Farm Park activities such as indoor play, meeting the animals on the farm and animal experiences such as bottle feeding and small animal handling.

    What is included in the Mid-Week Toddler Experience?

    During the week. whilst the bigger kids are at school, you will still be welcomed by one of Santa’s Elves, meet real reindeer, meet another one of Santa’s elves along your journey, enjoy a private audience with Santa, pick a toy from the secret toy shop, decorate a biscuit with Mrs Claus and learn how to be a real Elf in Elf Academy.
    The full Christmas Experience lasts aruond 2 hours whereas the Toddler Experience lasts about an hour

    What time can we arrive at Rand Farm Park?

    The time you book for is your time to START your Christmas Experience. You are welcome to arrive anytime from 8:45am to enjoy the farm and play but please make sure you are ready at least 15 minutes before your booked time to start your experience.

    What days is The Real Christmas Experience on?

    We’re open for The Real Christmas Experience every day from the 25th November – Christmas Eve

    I’m looking to book a group or school visit

    When booking online you can buy, for the same time slot, extended families meaning you’re welcome to have up to 10 people in the grotto at one time.
    If you would like to enquire about bringing a group here on behalf of a business, charity or education setting then please speak to Kay on 01673 858904

    Do you offer a concession rate at Christmas?

    For the big events at Rand Farm Park, such as Christmas and Rand Festival, we do not offer a concession rate on our ticket

    What if I’m running late for my booking and it’s looking like I’m going to miss my booked timeslot?

    If you are running late to your booking we will, subject to availability, try and fit you into another slot towards the end of the day. This is not a guarantee though so please make sure you arrive plenty of time before the time you have booked to start The Real Christmas Experience.

    How long does the experience last?

    The Real Christmas Experience, from start-to-finish, lasts roughly 2 hours.
    The Term-Time Christmas Experience, from start-to-finish, lasts an hour.

    Does Mrs Claus have a free from alternative in her kitchen?

    Absolutely, when booking online there will be a box to tick to ask for a free from biscuit

    Are there bright lights and sudden sounds?

    The Real Christmas Experience is an immersive, magical experience. Throughout the experience there will be some sprinkles of Christmas magic, which contain unusual lighting, sounds, smells and special effects.

    Is food included in the experience and are allergies considered?

    Whilst visiting Mrs Claus’ kitchen, participating children can decorate a gingerbread biscuit. We do have ‘Free From’ substitutes available and, when booking online, you can select this option.

    Is there a maximum number of people i can have on my booking?

    You can only purchase up to 10 people per booking.

    Can I book my child’s birthday party in December and see Santa at the same time?

    Absolutely! Please visit https://randfarmpark.com/birthday-parties/ for more details and information.

    If I book a large group, can we split up and take turns seeing Santa?

    The  people you have booked for under one booking, must enter the grotto together.

    Can I take a pushchair in with me?

    We will be asking everyone, where possible, to leave pushchairs etc in the designated Buggy Park before starting The Real Christmas Experience.

    Where can I find Breakfast with Santa?

    We’re really sorry to tell you that Breakfast with Santa will not be part of The Real Christmas Experience 2023.

    What if we need to leave the experience half-way through as my child is hungry or needs the toilet?

    We do ask you not to leave half-way through the experience. If it is urgent, please speak to an elf or member of the team.

    How can I add an extra adult or child to my booking?

    To book an additional adult or child to an existing booking, please give us a call on 01673 858904 with your booking confirmation available to hand

    How can i amend my child’s details or time and date of my visit?

    If you wish to be able to change your booking for The Real Christmas Experience, please make sure you create an account with us when purchasing your tickets. This will allow you to amend your booking subject to availability.

    How can I check what time I’ve booked to see Santa?

    When booking your tickets online, please make sure you select to create an account with us. By doing so, you can view and edit your booking up to 24 hours before your visit.

    What is toasting marshmallows?

    At the end of your experience, you can toast some marshmallows with one of Santa’s elves by an open fire.

    Sugarplums… I can’t find the answer I’m looking for!

    Not to worry! If you query is urgent you can call us 01673 858904. Alternatively, if it’s not so urgent, please email our ticketing elves on christmas@randfarmpark.com

    Light image background