FAQs

The Play Silos at Rand Farm Park
FAQs

Can I witness a live birth on the farm?

One of the most magical parts of life on the farm is welcoming new arrivals throughout the year. While we can often provide estimated due dates, we cannot guarantee that visitors will witness a live birth. Nature is unpredictable, and births may occur at any time—sometimes outside of public hours or in private areas for the safety and well-being of the animals.
Depending on the season, you may see lambs, piglets, kids (baby goats), donkey foals, and chicks during your visit.

What happens when I buy a ticket online?

Once your order is complete, you’ll receive a DigiTicket by email containing a barcode and a Booking Reference Number. Simply present this ticket on arrival—either printed or displayed on your smartphone.

Where do I go upon arrival?

Please check your DigiTicket for the arrival location and time. These may differ depending on the event or experience you have booked.

Where are you located?

Rand
Lincoln
LN8 5NJ
UK
We’re located approximately 8 miles east of Lincoln on the A158.

Do you offer group bookings?

Yes. For group booking enquiries, please email Kay at [email protected] 

Do you accommodate school trips?

Absolutely. To arrange a school visit, please contact Kay at [email protected]

I’ve booked a ticket online—what time should I arrive?

You may arrive anytime from the earliest arrival time shown on your ticket. Please note that this may vary for some of our seasonal events.

Do you cater for intolerances in your Coffee Baa and Tea Room?

Yes. Please speak to a member of our team when ordering so we can assist with dietary requirements.

Is car parking available and how much does it cost?

Yes—parking is available to all visitors free of charge.

Is Rand Farm Park wheelchair accessible?

Yes. Our site is wheelchair-friendly. We also have a wheelchair available for visitor use—please call 01673 858904 ahead of your visit to reserve it.

Do you have toilets and baby changing facilities?

Yes, toilets and baby changing areas are available throughout the site.

Where can I find available jobs?

Job vacancies are listed on our Jobs page on the Rand Farm Park website.

Do you allow dogs on the farm?

Only registered assistance dogs are permitted on site.

How do I request a charity donation?

For organised schools, charities, or group donation enquiries, please contact Kay at [email protected]

Do I need to book online?

For standard day visits, online booking is optional, but it is £3.00 cheaper per person to book in advance.
For all special events, online pre-booking is essential.

Do you sell any of your animals?

We no longer sell rabbits, guinea pigs, or hens.

What time are the activities on?

Activity times vary throughout the day. Upon arrival, you’ll find a timetable available to photograph or take with you.

What happens if I can’t make my booking?

If you’re unable to attend, please email us or amend your visit through your online account at least 24 hours in advance.
• We will do our best to reschedule your booking, subject to availability.
• Bookings not amended with at least 24 hours’ notice will be forfeited without compensation.

I have a Christmas query.

For Christmas-specific FAQs, including information about The Real Christmas Experience, please visit:
https://randfarmpark.com/christmas/

Are tickets refundable?

Tickets are non-refundable. However, they may be amendable with at least 24 hours’ notice—see our amendment policy for full details.

Do you accept walk-ins?

Yes, for general admission you can pay on the door, although online booking is cheaper.
Walk-ins are not available for special events.

What is there to do when it’s raining?

The majority of Rand Farm Park is undercover.
Even on a wet day, Rand Farm Park is a great day out! Conquer in the indoor soft play areas, practice your aim in the Air Cannon Arena, take an all-weather tractor ride, bottle feed some of our newer arrivals on the farm, watch a milking demonstration, meet the many animals on the farm and visit the hatchery.

Is the farm open in bad weather?

Yes, we open in most weather conditions.

Can I bring a picnic?

Yes, you’re welcome to bring packed lunches. We have designated picnic areas available.

Are your indoor play areas included in the ticket price?

Yes, all indoor and outdoor play areas are included with your admission.

How long does a visit usually last?

Most families spend between 3–5 hours with us, but you’re welcome to stay all day.

Is the farm suitable for pushchairs?

Yes, pathways are suitable for pushchairs and prams.

Can I upgrade my day ticket to a membership?

Yes. Please speak to our admissions team before leaving so we can redeem your ticket value towards a membership.

Do you offer discounts for carers?

Yes, both the carer and the person being cared for can purchase a concession ticket each when booking for a general admission visit

Summer Pass 2026 – Frequently Asked Questions

What is the Summer Pass?

The Summer Pass gives you unlimited daytime admission to Rand Farm Park throughout the summer holidays for one great value price.

Your Summer Pass is valid from 23rd July to 1st September 2026 inclusive during our standard daytime opening hours.

 

How much is a Summer Pass?

Summer Passes are priced at £24.95 per person.

One pass equals unlimited summer visits.

 

Do I need to pre-book each visit?

No.

Once you have purchased your Summer Pass, simply bring your barcode with you and head straight to admissions each time you visit.

 

Will I receive a physical pass?

No.

Your booking confirmation email and barcode act as your Summer Pass throughout the summer.

We recommend saving the email to your phone or wallet for quick access.

 

Can I add a photo to my pass?

Yes.

Adding a photo is optional but helps speed up admission and prevents delays at the entrance.

 

Is the Summer Pass transferable?

No.

Summer Passes are valid only for the named individual and cannot be shared, transferred, sold or gifted once purchased.

Rand Farm Park reserves the right to request identification if required.

 

How many times can I visit?

As many times as you like.

There is no limit to the number of visits you can make during the validity period.

Pop in for an hour, stay all day, or visit every day of the summer holidays if you wish.

 

What dates is the Summer Pass valid?

The Summer Pass is valid between 23rd July and 1st September 2026 inclusive.

The final valid day for use is Tuesday 1st September 2026.

 

Can I use my Summer Pass during Rand Festival?

No.

The Summer Pass is not valid on:

  • Friday 7th August 2026
  • Saturday 8th August 2026
  • Sunday 9th August 2026

Separate tickets are required for Rand Festival 2026.

 

Does the Summer Pass include special events?

No.

The Summer Pass includes admission during standard daytime opening hours only.

It does not include admission to:

  • Rand Festival
  • Evening Events
  • Early Morning Experiences
  • Christmas Events
  • Pumpkin Festival
  • Any separately ticketed event or experience

 

What is included with my Summer Pass?

Your Summer Pass includes admission to everything included within a standard daytime admission ticket on the day of your visit.

This includes access to:

  • Indoor and outdoor play areas
  • Farm animals
  • Daily activities and demonstrations
  • Tractor rides (when operating)
  • Summer entertainment and activities
  • Foam Parties throughout the summer holidays
  • Adventure play areas

Activities and attractions remain subject to availability.

 

Are all activities available every day?

Most activities operate daily, however some attractions are weather-dependent or may occasionally be unavailable due to maintenance, operational requirements or animal welfare considerations.

This may include attractions such as:

  • Archery
  • Skyrider
  • Tractor Rides
  • Animal Experiences

 

Can I bring friends with me?

Absolutely.

Friends and family without a Summer Pass can purchase standard admission tickets online or on arrival and visit alongside you.

 

Can I upgrade a day ticket to a Summer Pass?

From time to time we may offer upgrade promotions, but these are not guaranteed.

Please contact our team for current availability.

 

What happens if it rains?

Rand Farm Park remains open in most weather conditions.

No refunds, extensions or credits are offered due to adverse weather.

With extensive indoor play, undercover areas and animal barns, there’s plenty to enjoy whatever the forecast.

 

What happens if I lose my confirmation email?

Don’t worry.

Simply contact our team and we’ll be happy to resend your booking confirmation and barcode.

 

Can I receive a refund if I don’t use my pass?

No.

Summer Passes are non-refundable and non-transferable.

No refunds, credits or extensions will be issued for unused visits.

 

Can I use my Summer Pass after 1st September 2026?

No.

The Summer Pass expires after closing on Tuesday 1st September 2026 and cannot be extended.