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Animals
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FAQs

Frequently Asked Questions

05/03/2021


Do I need to book online?
YES! All tickets must currently be purchased online. This is because we need to take your details for track and trace and adhere to our capacity

What’s Open?
At this moment, a lot of your favourites are open such as; Large Animal Barn, Tractor Ride and the Adventure Playground.
Due to the recent government guidelines we’re not able to open the Indoor Play Barn, Archery and Skyrider

Is there a time limit on my visit?
You must book a time to arrive to help us reduce queues on entry however once you are on site, you can stay as long as you like or until we close. Please note that from the 12th April our opening times will be slightly different from previous years.
On weekends and school holidays we’re open from 10am-5pm. On weekdays during the Lincolnshire Term Time we’re open from 10am-2pm

What happens if I am running late for my time allocation?
If you’re running more than one hour late for the time allocation you’ve booked, please give us an email on jack@nullrandfarmpark.com


How can I change my booking?
Please give us a call on 01673 858904 or email jack@nullrandfarmpark.com before 10am on the day of your visit to amend your booking

How can I cancel my booking?
To cancel your visit, please call us on 01673 858904 or email jack@nullrandfarmpark.com at least 24 hours before your booking arrival time.

How do I use a voucher?
If you were issued a 16 digit Voucher Code, this can be used in the discount part of your basket against an online admission. It can also be used, when presenting the barcode of the Voucher Code, against any on site purchases including the Gift Shop and Coffee Baa


Do I need to wear a face mask?
You will be required to wear a face covering whilst indoors at Rand Farm Park. Please bring your own

Can I buy animal feed?
You can purchase animal feed when booking your visit online or purchase it on your arrival

Are your toilets open?
Our toilet facilities are open as normal. They’re also spot checked and deep cleaned every hour

Is your café open?
Our catering team have worked up an exciting take-away menu which can be enjoyed throughout the day with additional outside tables being available from 17 May.

Are we ok to bring a picnic and eat outside?
Yes! You’re welcome to bring a picnic and eat this outside in our Adventure Playground. At this moment you are not permitted to eat indoors whilst visiting us.


Where are you?
We are located approximately eight miles east of Lincoln on the Lincoln to Skegness road, the A158 close to the village of Wragby. Rand Farm Park is clearly signed from the A158, so you can’t miss us. Just look for our sign…
If you are using Sat Nav, our address is;
Rand Farm Park, Rand, Lincoln. LN8 5NJ

Do you provide educational visits for schools?
Yes, we have amazing educational programmes and host a large number of schools every year.
Click here for full details


My child is disabled. Is Rand Farm Park suitable?
Yes, most definitely. We receive many disabled visitors every year and provide the following facilities:

1. Two Disabled toilet facilities
2. An electric wheelchair lift on our tractor and trailer ride
3. Most hand basins are low level for our smaller and disabled guests
4. Staff are always on hand in the animal areas to assist our visitors, but in particular our disabled guests, to help everyone to enjoy handling, cuddling and feeding the animals
5. All areas have easy access with wide aisles and ramps where needed and no steps
6. Several members of staff have attended “Welcome All” training courses
7. Tarmac disabled parking area


Are Coach Parties Welcome?
Unfortunately we’re currently unable to facilitate coach party visitors due to large group numbers arriving at the same time using the same facilities.

Are dogs welcome?
No, sorry we do not allow dogs as they may upset some of our animals. Only guide dogs are allowed at Rand Farm Park.

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